Question 1

How to choose the right package for the right Rotating Residential Proxies proxy?

Accepted Answer

Choose the right Rotating Residential Proxies package for your specific usage needs and budget, which can take into account factors such as usage time, demand for traffic, etc. For details, please refer to the Quick Start in our Help Center. If you need to use more traffic and hours, please contact customer service for purchase.

Question 2

Does the Rotating Residential Proxies support customized bandwidth and number of IP?

Accepted Answer

You choose to buy the time of use that suits you according to your needs, you can choose the number of IP you need to generate in the API Extraction in the control panel, if you need Enterprise bandwidth you can contact customer service. Note that the use of API Extraction needs to be whitelisted Authentication

Question 3

How soon after payment can I start using Rotating Residential Proxies?

Accepted Answer

After payment, your proxy will reach your account immediately, if you find that it doesn't arrive immediately, please contact our customer service.

Question 4

How do I get started after purchasing a Rotating Residential Proxies?

Accepted Answer

Rotating Residential Proxies have two ways to withdraw proxies: for details, please refer to
User Auth & Pass Extraction: Enter the Personal Center, click 'Account Password Extraction' under 'Get Proxy' to enter the extraction page. After selecting the proxy type and extraction parameters, click 'Generate' button to generate the proxy, and then click 'Copy Link' button to copy the proxy to the clipboard.
API Extraction: Enter the Personal Center, click 'API Extraction' under 'Get Proxy' to enter the extraction page. After selecting the proxy type and extraction parameters, click 'Generate' button to generate the proxy, then click 'Copy Link' button to copy the proxy to clipboard, or click 'Open Link' button to view the generated proxy in a new window. button to view the generated API in a new window.

Question 5

How do Rotating Residential Proxies manage sub-accounts?

Accepted Answer

Enter Personal Center, click 'Sub Account Management', click 'Add Sub Account', select the type of proxy and enter the name and password of the sub-account; select Rotating Residential Proxies, and fill in the traffic limit according to your needs (0 is unlimited). If you want to delete a sub-account, click the 'Delete' button on the right side of the corresponding sub-account.

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